Workout/Nutrition Cancellation Policy
By choosing to cancel your account, your membership with Elle Kay Fit will end 30 days after your cancellation form is submitted. If your membership date* is within the 30 day cancellation period, your payment will be a pro-rated charge reflecting your membership date through your cancellation date.
By choosing to hold your account, your payment for the month will still go through, but you will not be charged for your next month. You have an option to put your account on hold for 1 or 2 months. By placing your account on hold, you will not continue to have access to the Elle Kay Fit Facebook group, nor have access to your account in the Elle Kay Fit App. Your account will not be charged again until the day your account comes off hold. Should you choose to cancel while on a holding period, a second cancellation form must be submitted and your last month’s payment will be charged on your next membership day*, unless a 30 day cancellation notice was received.
*Membership date refers to the date you signed up with Elle Kay Fit and is directly correlated to your payment date.